In a follow-up to a series of articles about the City of Des Plaines' ongoing conversation on whether to join the RED Center for fire and emergency medical services (EMS) dispatch, the *Daily Herald* has published a new piece detailing the city's decision to move forward with the switch. The Des Plaines City Council recently approved the change with a 7-1 vote, marking a shift in how the city handles its emergency dispatch. Park Ridge also voted to transition its fire dispatch services to the RED Center, as both communities were required to make the move together or not at all. This decision comes after the dissolution of the North Suburban Emergency Communication Center earlier this year, which had been responsible for handling calls for both cities, as well as police calls for Niles and Morton Grove. Des Plaines had previously operated its own dispatch center, located on the second floor of city hall, during a two-year trial period with Park Ridge as a client. Now, the city will rely on the RED Center, a regional organization that serves 14 local fire departments. Fire Chief Alan Wax explained that the main motivations behind the change include improved service quality, better coordination across the region, and greater cost efficiency. According to Wax, the transition could result in the elimination of two supervisory roles and one full-time dispatch position, affecting five employees due to multiple shifts. However, two part-time positions may be added to support the new arrangement. The RED Center is known for its specialized focus on fire dispatch, offering advanced call-taking, pre-arrival medical instructions, and efficient emergency response. Located in Northbrook, the RED Center has been operational since 1977 and now serves as the central dispatch for the Mutual Aid Box Alarm System Division 3, which includes Des Plaines. In 2012 alone, the center handled over 37,000 fire-related calls, with Des Plaines accounting for 14.6% of that volume. Last year, the two towns combined made approximately 11,000 fire calls. Despite the shift, the Des Plaines 911 dispatch center will continue to handle all incoming 911 calls, routing fire and rescue emergencies to the RED Center. According to City Manager Clausen, the current dispatch process in Des Plaines ensures that units are sent within 60 seconds in 90% of cases. Additionally, dispatchers can monitor calls to coordinate police support when necessary. This move represents a significant step toward more streamlined and effective emergency response in the region. Thanks, Dan.

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