Passenger car complaints increase in sales volume

A few days ago, the defective car product information collection platform car quality net released the latest data: In 2017, a total of 118 models met the qualifying criteria for the car quality network “2017 annual domestic car complaint sales ratio list”. According to the analysis of complaints from domestic car owners over the past two years, the vehicle quality network found that the market share of domestic passenger car sales in 2017 was a 14.1 in a million. The figure was lower than 2016, and to a certain extent It shows that the overall quality of domestic passenger vehicles has improved. Among them, the sales volume of complaints for domestic cars was 16.2% of the market average, which lowered the overall quality of passenger cars.

In order to make the evaluation result more objective, the 2017 domestic domestic car sales complaints ratio list excludes imported cars and commercial vehicles that cannot obtain real sales data because there are no statistical channels. At the same time, it is required that the listed models be listed more than 3 in 2017. Month, and in 2017, the cumulative sales volume will not be less than 15,000 units. After layer screening, a total of 118 cars were selected in 2017. On this basis, taking the average ratio of the domestic sales of passenger cars in 2017 as the demarcation standard, the models whose complaint sales volume is better than the domestic average of the sedan market are the models on the list.

In the 2017 list, a total of 85 models stood out among the many finalists, and were ranked higher than the average of the sales volume of the 2017 domestic autos with 16.2%. Judging from the complaints sales performance of the top 30 models in the list, there has been a marked improvement over 2016, which has also led to a decrease in the number of complaints on domestic car sales in 2017 compared with 2016, reflecting the overall domestic car market from the side. The quality level improved compared to 2016.

In 2017, new energy vehicles continued to maintain a relatively high growth trend with sales of 777,000 units, an increase of 53.3% year-on-year. With the introduction of a number of new energy policies in 2017, new energy vehicles will continue to achieve substantial growth in the future. This trend has also been reflected in the 2017 domestic sales volume of complaints for cars compared to the list, as new energy vehicles reached 8 The funds were ranked in the top 30 on the list, among which the Beijing Automotive New Energy EC Series won the list championship with a sales ratio of 0.33. Overall, the sales volume of complaints for the 8 new energy models on the list for 2017 was below 5/10000, which was a significant improvement over 2016.

In the 2017 list, some models that have been on the market for many years have been very gratifying. In the face of fierce competition in the market, these models not only maintained a stable quality reputation, but also achieved some progress in 2016. As Chery QQ, the classic model of Chery, the number of complaints decreased further in 2017 while increasing sales volume, and the sales volume ratio of one ten-thousandth of complaints increased significantly from 2016. Since GAC Toyota Ralink was officially listed in 2014, it has always been one of the sales drivers of GAC Toyota Sedan. In 2017, Ralink's performance was similarly remarkable. The annual sales volume increased by 8.7% year-on-year, and the amount of complaints also dropped significantly. The complaint sales performance ratio also made it among the top 30 in the list, which is not a small improvement over 2016.

The stable quality reputation of the classic models also boosted the new models. In the top ten list for 2017, there are five new models, occupying half of the country's total. Among them, the BMW 1 Series won the third place in the list with less than one tenth of the complaints sales. This is also the first time in the past year that the joint venture brand models have entered the domestic top three in the number of complaints concerning the sales of cars. In addition, the Baojun 310 with its “Shen Shen” halo also emerged on this year’s list. Although the amount of complaints increased slightly after being listed for some time, the sales volume of more than 200,000 yuan still pushed the sales volume of complaints down to 10,000. Points one by two. In addition to the outstanding performance of the two models, the performance of new models such as the JAC iEV6E and the FAW Toyota Vios FS is also commendable. Although these new models have a short time to market, they cannot predict the future quality of word of mouth, but at least one has opened. Good head, worth the wait.